Checking around the Sophgo forum, the response does not appear to be from an employee as indicated in the other post listed at the top
https://forum.sophgo.com/t/i-need-some-advice-on-optimizing-ai-model-performance-with-sophgo-hardware/709
So still no official company response regarding SG2380. Though the comment is true that technical issues may crop up to delay a product, there are background info in this particular case that was probably not aware of. Namely what is concerning here is it appears that even Milk-V, a hardware partner that already successfully sold a lot of boards with their other processors, has not been kept up to date on the status either. Along with the news Sophgo laid off people but still released other AI server products this year, so may be distracted pursuing the high end market.
The same thing happened to SiFive. Intel was supposed to mass produce the latest and greatest SoC and HiFive Pro P550 dev board meant to be sold last year:
https://www.hackster.io/news/sifive-s-hifive-pro-p550-developed-in-partnership-with-intel-aims-to-be-the-fastest-risc-v-sbc-yet-5789a4734bcc
But besides a few Alpha boards, Intel did not manufacture any finished product in volume nor release to the public for purchase. Now, look at Intel and all their troubles, coming clean about huge losses and cut backs while HiFive Pro is no longer listed on the websites any where. Instead out of the blue, SiFive recently announced the new HiFive Premier P550, a year later than planned. Notice the new board went with a modular CPU this time, without Intel. But still leaves room for an Intel branded SoC in the future just in case.
Having to revamp a product is a key take away from SiFive’s experience. Just goes to show that well established companies are not immune to set backs, and even a big name like Intel can falter on their promises. Simply the reality of the manufacturing business that many do not understand.
Through no fault of their own because third party internal affairs and events are beyond their control, Milk-V may be looking to be in the same situation. However contrary to what some may believe, Milk-V can take matters into their owns hands and explore alternative solutions to keep moving forward just like SiFive.
As suggested a possible option to change tactics is positioning Oasis as a hardware platform, and not be dependent on a specific SoC. The result is Oasis boards without the SoC could start to be produced right away and yield some engineering samples to start the testing sooner. SiFive finally got wise in the end but if they had designed modularity from the start would not have been set back a whole year.
But the general specs for the Oasis board at the affordable price as originally planned is still compelling. Unfortunately initial SBC hardware did not fulfill the basis for a good RISC-V platform to its full potential, primarily due to Imagination whom everyone had given the benefit of the doubt in good faith but another vendor only delivering lackluster promises. Case in point there is a reason even 2+ years after launch there is still no official Ubuntu Desktop for JH7110-based boards. Only Ubuntu Server can be used, still requiring a serial console for setup at that. However people have shown RISC-V boards being able to run x86 Steam games given the right hardware. What could have been if SoC manufactures had gone with the Vivante GC7000L in retrospect - probably a lot more stable full featured images already from many others like Arch, Alpine, Gentoo, Manjaro, etc, instead of partial workinig ports everywhere while trying to reverse engineer hardware not related to RISC-V architecture. Another set back.
So it would be greatly beneficial for the RISC-V ecosystem to have access to Oasis hardware which more people can afford and drive development further. The growth and wide spread usage of an open platform is the end goal for everyone here interested in the product. Not sure when the last direct communication Milk-V received from Sophgo, but if it was recent, then it may make sense to give some additional period for an official respond. On the other hand if it has been a long while already with no answers, it may be for their own best interest to initiate other solutions soon if Milk-V still have faith in Oasis as a viable product.